Itqualityassurance
Google doesn't enable businesses to delete reviews on their Google Business Profile. This helps prevent businesses from deleting poor reviews due to bad experiences. To have a review removed, the person who wrote the review can delete the review, or a business can ask Google to remove an inappropriate review.
Is it legal to remove Google reviews?
File a Legal Removal Request for the Bad Review of Your Business. There's one final option that exists to remove negative Google reviews of your company, but it will only apply to a limited number of cases. Google allows individuals to formally request that content be removed if it's illegal.
Can you delete reviews on your business?
Instead, there are only two ways that a review can be removed. The person who posted the review can delete it or your business can "flag the review as inappropriate." Flagging the review alerts Google that the review is fake or that it doesn't comply with Google's review policies.
