Customer

Customer concern examples

Customer concern examples

10 common customer complaints

  1. What are the 4 types of complaints?
  2. What is a customer issue?

What are the 4 types of complaints?

When customers are dissatisfied with the service you're providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.

What is a customer issue?

Customer complaints refer to when a business does not deliver on its commitment and does not meet customer expectations in terms of the product or services. The vital aspect of every business is its clients. For greater success, businesses need more satisfied clients.

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