Customer

Customer How do I test the perceived quality of my SAAS product?
How do I test the perceived quality of my SAAS product?
How do you find the perceived value of a product?How to measure customer satisfaction in SaaS? How do you find the perceived value of a product?In t...
Customer What do you call your company's initiative to get feedback from end users?
What do you call your company's initiative to get feedback from end users?
What is a customer service initiative?What is the initiative of a company?What are employee initiatives? What is a customer service initiative?What ...
Customer Customer journey map vs customer experience map
Customer journey map vs customer experience map
FAQ. What is the difference between a customer journey map and an experience map? Customer journey maps only deal with the path taken by the customer ...
Customer Customer or someting else?
Customer or someting else?
Is it better to say customer or client? Is it better to say customer or client?Generally speaking, customers buy products while clients buy advice a...
Customer What are 'Touch points' in a user/customer journey?
What are 'Touch points' in a user/customer journey?
Touchpoint definition: A touchpoint is any time a potential customer or customer comes in contact with your brand–before, during, or after they purcha...
Customer Should Customer Journeys have touchpoints described?
Should Customer Journeys have touchpoints described?
What is a touchpoint in customer journey?What is the difference between customer touch points and customer journey?What are examples of touchpoints i...
Customer What's the best way to determine success metrics? [closed]
What's the best way to determine success metrics? [closed]
What 3 metrics do you believe are the best measure of customer success?What are the two most important customer success metrics to track? What 3 met...
Customer Customer Journey testing [closed]
Customer Journey testing [closed]
What is customer journey testing?How do you validate a customer journey?What is end to end customer journey? What is customer journey testing?Custom...
Customer What's the best way to present NPS survey questions to users on phones?
What's the best way to present NPS survey questions to users on phones?
How do I ask customer for NPS?How do I frame an NPS question?What is a good NPS for an app? How do I ask customer for NPS?You can ask NPS questions ...