Knowledge

Designing a knowledge base search

Designing a knowledge base search
  1. What should a knowledge base include?

What should a knowledge base include?

The knowledge base may include FAQs, manuals, troubleshooting guides, runbooks, and other information your team may want or need to know. Many knowledge bases are structured around artificial intelligence that can interact and respond to user input. Others are simply indexed encyclopedias.

Wcag Should confirming an irreversible action require definite user input?
Should confirming an irreversible action require definite user input?
What is being determined when testing 3.3 4 error prevention?How many WCAG 2.1 success criteria are there? What is being determined when testing 3.3...
Relative How should software tools interpret relative paths in settings files?
How should software tools interpret relative paths in settings files?
How do I find the relative path of a file?What is a relative file path?How do I find the relative path of a file in Windows?How to use relative path ...
Goals How to align user needs and business goals?
How to align user needs and business goals?
How do you align business goals with user needs?Do the business goals support the user goals?What are business goals in UX? How do you align busines...