Designing for a knowledge base that keeps evolving?

1. How do you keep knowledge base up to date?
2. What is knowledge base design?
3. What is knowledge base how a knowledge base is developed?

How do you keep knowledge base up to date?

Create new articles for your knowledge base as you roll out new features for your product. Make it a policy never to repeat information in different articles. Hyperlink to the relevant article instead. Then, you only have to update one single article if and when that information changes.

What is knowledge base design?

A straightforward knowledge base design features intuitive navigation that makes it effortless to get answers—just what self-sufficient customers want. Use clear, concise, and consistent categories to help customers find what they're looking for quickly.

What is knowledge base how a knowledge base is developed?

A knowledge base is a self-serve online library of information about a product, service, department, or topic. The data in your knowledge base can come from anywhere. Typically, contributors who are well versed in the relevant subjects add to and expand the knowledge base.