What does KPI mean in UX?
UX KPIs (Key Performance Indicators) are metrics that are collected and evaluated to measure the success of UX activities. They indicate how close a company has come to achieving its UX goals. UX KPIs enable the UX management to report quantitative progress in the area of UX.
How do you define UX metrics?
UX metrics are simply measurements of how people engage with the products and services businesses provide. In other words, it's the emotional and cognitive effect of using a particular product. This can include elements like intuitive design, ease of use, brand recognition, and loyalty to your company.