Storyboard vs User Journey

1. What is the difference between user journey and storyboards?
2. What is a user storyboard?
3. What should storyboards and user journeys be based on?
4. What is user story journey?
5. What is the difference between user experience and user journey?
6. What is the difference between user journey map and customer journey map?

What is the difference between user journey and storyboards?

Storyboards are much more situational; they act as an exercise that helps us leverage empathy for the people we design for. Customer journey maps are blueprints of some sort—they're much more detailed and act as a guide towards the product's success.

What is a user storyboard?

A storyboard in UX is a tool that visually predicts and explores a user's experience with a product. It presents a product very much like a movie in terms of how people will use it.

What should storyboards and user journeys be based on?

Storyboards are based on a scenario or a user story. The persona or role that corresponds to that scenario is clearly specified at the top of the storyboard. A short text description of the scenario is also included.

What is user story journey?

Creating a customer journey map (also called the user journey map) involves planning a project from the user's point of view and using personas, epics, features, user stories, and tasks. This visualization process also involves several stakeholders as user personas on the road to planning perfection.

What is the difference between user experience and user journey?

user journey — connecting the dots. Both CX and UX are built through interactions with your brand. However, whereas the user journey stands for the whole picture, customer experience speaks to perception. A brand has the capacity to improve both CX as well as UX.

What is the difference between user journey map and customer journey map?

Customer Journey Maps become User Maps when the individuals or groups whose journey you're mapping are not customers or have no monetary transactions. Examples of this are when projects are in a state of development or when the user whose journey you are mapping is a child.