Itqualityassurance
What is the best format for a FAQ?
Use a question-and-answer format: This sounds obvious…but don't forget to write out actual questions with answers. When someone finds an FAQ page they want specific information, not a marketing pitch or a long story. 4. Keep answers short: Getting a straight, quick answer to your question is a relief.
What should be included in a FAQ section?
What is an FAQ page? Frequently Asked Questions (FAQ) pages contain a list of commonly asked questions and answers on a website about topics such as hours, shipping and handling, product information, and return policies.
