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UX Research on professional services using chat support

UX Research on professional services using chat support
  1. What is the role of chat support?

What is the role of chat support?

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.

Radio If I display a hidden button, based on a radio button selection, does it meet accessibility requirements?
If I display a hidden button, based on a radio button selection, does it meet accessibility requirements?
When not to use radio buttons?Should radio buttons have a default selection?Which property of a radio button tells us if the user has selected the ra...
Google Is it best practice to permanently keep historical activity in a web app?
Is it best practice to permanently keep historical activity in a web app?
Is browsing history permanent?Should you turn on Google Web app activity?How long does Google keep your activity history?Can you permanently delete W...
Confirmation Confirmation of delete triggered by Delete key shortcut
Confirmation of delete triggered by Delete key shortcut
How do I get confirmation before deleting? How do I get confirmation before deleting?Method 1 - Via Recycle Bin Properties Right-click on the Recycl...