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UX Research on professional services using chat support
What is the role of chat support? What is the role of chat support?Chat support is a common method of customer service or support that offers assist...
Browser Support Information
What is a support browser?Why is browser support important? What is a support browser?Supported Web Browser means the current release of Microsoft E...
Multilanguage strategy in Android app
How do apps support multiple languages? How do apps support multiple languages?Android resolves language- and culture-specific resources based on th...
User acceptance of suggestions from decision-support system
What are the main benefits of using a decision support system? What are the main benefits of using a decision support system?Decision support system...
Best user flow for opening a ticket in self service
What's the most cost effective way to handle support tickets? What's the most cost effective way to handle support tickets?Empowering your customers...
Guidelines for developing multi-monitor enabled applications
What is needed to support multiple monitors? What is needed to support multiple monitors?Most modern graphics cards can power several displays simul...
In RTL locales, should mobile application animations be reversed?
What is an RTL layout?What is RTL support in Android?How can I support RTL? What is an RTL layout?An RTL layout is the mirror image of an LTR layout...
Help or support?
To Help is , “to provide assistance and make it easier for someone to do something by offering one's services or resources, or to be of benefit to”. T...
Which is the better user experience for a web app an integrated support ticket module or a separate app?
What's the most cost effective way to handle support tickets?What is support tickets? What's the most cost effective way to handle support tickets?E...