What makes a form more user friendly than another?
Basic Features of User-Friendly Forms
It should be clear, specific, and let the user know exactly where they are. Field Labeling: In general, field labels should be placed above or below your fields, and not to the left or the right.
What is step wizard?
Definition: A wizard is a step-by-step process that allows users to input information in a prescribed order and in which subsequent steps may depend on information entered in previous ones. Wizards usually involve multiple pages and are often (but not obligatorily) displayed in modal windows.