Itqualityassurance
- What is chatbot and how it works?
- What is chatbot used for?
- What is an example of a chatbot?
- What is chatbot and its benefits?
- Is Siri a chat bot?
What is chatbot and how it works?
A chatbot is a conversational application that aids in customer service, engagement, and support by replacing or augmenting human support agents with artificial intelligence (AI) and other automation technologies that can communicate with end-users via chat.
What is chatbot used for?
A chatbot (coined from the term “chat robot”) is a computer program that simulates human conversation either by voice or text communication, and is designed to help solve a problem. Organizations use chatbots to engage with customers alongside the classic customer service channels like phone, email, and social media.
What is an example of a chatbot?
One AI technique that is growing in its application and use is chatbots. Some examples of chatbot technology are virtual assistants like Amazon's Alexa and Google Assistant, and messaging apps, such as WeChat and Facebook's Messenger.
What is chatbot and its benefits?
One of the chatbots' advantages is that they can add a personal touch to communication. They chat with clients naturally and offer an interactive one-on-one experience. They can also provide personalized product and service recommendations based on the visitor's responses.
Is Siri a chat bot?
Yes! Technologies like Siri, Alexa and Google Assistant that are ubiquitous in every household today are excellent examples of conversational AI. These conversational AI bots are more advanced than regular chatbots that are programmed with answers to certain questions.
