Why do call centers suck so much, and why do people hate them? [closed]

1. Why you should not work in a call center?
2. Why do people call call center?
3. What do you call people working in call center?

Why you should not work in a call center?

That's because call center jobs are not as stable as you think it is. If the client is unhappy, if they lose money, if their customers are not satisfied, the client can give the job to another call center or they will hire their own internal staff. There's also the risk of technology replacing call centers.

Why do people call call center?

The purpose of having a call center is to make it easier for both the company and the customer to communicate, solve problems, complete orders, and sell goods and services.

What do you call people working in call center?

Other names for a call center agent include customer service representative (CSR), contact center agent, telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member.