Customer

Customer journey map template

Customer journey map template
  1. What is a good customer journey map?

What is a good customer journey map?

A customer journey map is a visual storyline of every engagement a customer has with a service, brand, or product. The creation of a journey map puts the organization directly in the mind of the consumer, so they can see and understand their customer's processes, needs, and perceptions.

Radio If I display a hidden button, based on a radio button selection, does it meet accessibility requirements?
If I display a hidden button, based on a radio button selection, does it meet accessibility requirements?
When not to use radio buttons?Should radio buttons have a default selection?Which property of a radio button tells us if the user has selected the ra...
Apple Apple Pay suppression message scares our users
Apple Pay suppression message scares our users
How do I turn off Apple Pay restrictions?How do I get rid of Apple Pay message setup?How do I get rid of Apple Pay popups? How do I turn off Apple P...
Device Users unable to use 2FA/MFA
Users unable to use 2FA/MFA
What are some of the problems of 2FA or MFA?Why is 2FA enable not working?What happens when MFA fails? What are some of the problems of 2FA or MFA?T...