Customer

How to respond as a customer service representative

How to respond as a customer service representative
  1. How do you respond to a customer complaint example?

How do you respond to a customer complaint example?

Sample customer complaint response

Thanks for reaching out to us to inform us about this incident! You must be feeling really overwhelmed right now and I understand that. I hope you accept my apology on behalf of the company. I will immediately contact the logistics department to fix this problem as soon as possible.

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