Jira mentions

1. How do I use mentions in Jira?
2. Why can't I mention people in Jira?
3. How do I mention a ticket in Jira comment?

How do I use mentions in Jira?

To mention a person using autocomplete, type '@' in the editor, then start typing their name. Choose the person you want to mention from the list of suggestions. You can use autocomplete mentions in Jira Software Cloud as well.

Why can't I mention people in Jira?

In order to @ mention other users on Jira issues, you must have the Browse users and groups Global Permission. If you do not have this permission, when you type @ a list of users will not appear.

How do I mention a ticket in Jira comment?

When we need to mention a ticket on a comment, it's necessary to type the issue key and press space or enter. If we just type and save the comment, it won't convert the issue key to a link. Also, when the ticket doesn't exist, it will show only plain text.