Sentiment analysis tools

1. What is a sentiment analysis tool?
2. What are the technologies used for sentiment analysis?
3. How is NLP used in sentiment analysis?

What is a sentiment analysis tool?

A sentiment analysis tool is AI software that automatically analyzes text data to help you quickly understand how customers feel about your brand, product or service.

What are the technologies used for sentiment analysis?

It uses machine learning (ML), natural language processing (NLP), data mining, and artificial intelligence (AI) techniques to mine, extract and categorize users' opinions on a company, product, person, service, event, or idea for various sentiments.

How is NLP used in sentiment analysis?

Sentiment analysis (or opinion mining) is a natural language processing (NLP) technique used to determine whether data is positive, negative or neutral. Sentiment analysis is often performed on textual data to help businesses monitor brand and product sentiment in customer feedback, and understand customer needs.